Chris and Bryan pulled out all the stops to make my multiple installations work. We had a few hiccups on the way and they fixed and smoothed everything until it worked for me. I’m really thrilled with my installations and the customer support I got big 👍 from me!

I would like to thank the staff for such a fantastic service. I have purchased 5 fires in total over the past 20 yrs (due To moving house) and as always I have had a superb service. The staff are very experienced and are able to answer all the technical questions and solutions. Also they have a wide range of fires that made me feel spoilt for choice.

Thank you again for a superb service.

Very impressed. Went out of their way to make sure my Mum was going to be able to work her new remote control, even risking a cancelled order, rather than sell something that wouldn’t work for us. It did!